当前位置:首页 > 投诉 > 正文内容

Exness:Exness scam

斑马投诉1年前 (2024-01-04)投诉114

Exness admitted it was their fault but did not compensate I would like to present it as follows: My account: 49115671 My complaint is as follows: First, on August 12, 2023, Exness proactively emailed me about the Stop Stop Protection feature. On October 6, 203, I asked Exness about the order code #116971637 to buy 0.05 lots of XAUUSD that was closed and asked if the "Stop Out Protection" feature was defective or not? and what is the "Stop Out Protection" feature? On October 7, 2023 Exness replied via my email and the "Stop Out Protection" calculation formula. After that, I checked the previously closed order codes and on October 10, 2023, I sent an email asking about 2 order codes #113419688, #113448820 but had to wait until October 19, 2023. exness just replied On October 19, 2023, I received an email reply from Exness but in a different way, the calculation of the Stop Out Protection tool was not applied as previous Exness emails did. In the email dated October 19, 2023, Exness did not explain how Stop Out Protection is calculated, only stating clause 2.5(a). + Exness General Terms of Business - The Company reserves the right to force close the Client's order if the required Stop Out margin is reached or there is Negative Equity <= Exness does not mention the feature Stop Out Protection + But at that time my account had Stop Stop Protection feature (Exness proactively emailed me about that feature on August 12, 2023), On October 20, 2023, Exness still responded as on October 19, 2023 and emphasized article 2.5 (a). I have read Exness's customer agreement, the agreement has very unreasonable terms as follows: + Exness admitted errors but did not compensate. + Exness will not be responsible for errors that cause damage to customers. ***** I have full proof

投诉编号: 10165
投诉对象: [Exness]
投诉要求: compensate
涉诉金额: 0.0元
投诉进度: 投诉处理中

扫描二维码推送至手机访问。

版权声明:本文由斑马投诉发布,如需转载请注明出处。

本文链接:https://www.sxczgy.com/complaint/2004.html

分享给朋友:

“Exness:Exness scam” 的相关文章

大通金融Multibankfx:大通金融,请出金。

2021年10月,大通金融BGM,无法出金,后在业务员的帮助下资金转到大通金融MEX,一直正常交易,2022年10月底,提交出金,邮件回复“已收到出金申请”,十多天过去了一直无处理。交易正常,就是不给出金,是否准备跑路了? 投...

币赢国际站CoinW:账号无故被封七个月

币赢交易所,无故封控我的账户,现在里面还有1000u,四月29号封控,到今天为止整整快七个月了,跟客服多次反复反馈,都没有解封我的账号,该平台一直以没查清楚为由,不给解封账号。甚至于我女儿白血病,医院化疗,我把情况向对方说明都不给我处理。我也已经按要求提供了他们所需的资料。币赢的客服,就是一直搪塞我...

易信easyMarkets:出入金汇率差很大。

入金汇率7.4,出金汇率7.0,一进一出,平均每1000美元,他们赚400人民币,1万美元就是4000人民币。 投诉编号: 9113...

TMGM:滑点20多美金,挂单不成交

我的订单挂单1822.5不成交,导致行情滑点至1804,1802被强行平仓,这中间有20余美金的空间,说滑点,我另外在该平台的同名账户同样的订单却成交了,这明显是恶意控制账户爆仓 投诉编号:...

大通金融Multibankfx:大通金融强制封登录账号和交易账号,目前不能登录大通官网账号。

我账户8000多美金,一直不更新,邮件沟通后账号给我强制平仓了。目前交易账户还剩下5000多美金,但是大通账户登录不起,想要登录说账户或者密码不对,点击忘记密码结果显示账号被封禁。想要登录了然后把剩余资金全部出金。 投诉编号:...

TMGM:越过止损线20美金!

TMGM严重操纵客户账户越过止损位20美金平仓。设置的止损位是1898,实际被平台操纵到1879止损,相差近20美金! 发送邮件不愿意承认问题!经过行业人士第三方认为你们这样纯粹是推脱,你方解释的原因是没有流动性造成滑点无法避免,经行业人士判断你们这个理由是完全不合理的。20美金的滑点是什么概念,滑...